Terms and Conditions of Membership

In joining FWAG SOUTHWEST as a member you agree to the benefits and conditions as stated in your chosen membership option. This can be seen on the Become a Member page.

We will adhere to all the terms and uses of data which we collect as part of your membership agreement, as listed in our Privacy and Cookies Policy.

Questions and Queries

If you have any questions about joining as a member please get in touch with us on 01823 660684 or email [email protected]. You can also write to us at:

Hawkridge House
Summerfield Way
Chelston Business Park
Wellington
Somerset
TA21 8YA

Governing Law
By accepting the terms and conditions of FWAG SW, the Contracting Party accepts the membership terms and conditions. This contract shall be governed by English law and shall be subject to the nonexclusive jurisdiction of the English courts.


Terms and Conditions for Event Bookings

By booking onto an event with FWAG South West, you are agreeing to the Terms & Conditions as outlined below. 

Definitions: The following definitions will apply and be referred to in these Terms and Conditions as follows:

a) FWAG SOUTH WEST ('The Company' – supplier of services)
b) The Acceptor of the said Services ('The Contracting Party')
c) The Receiver of the said Services ('The Clients')
d) Persons acting as Servant or Agents for The Company ('The Servant or Agent')

In entering into an agreement with The Company for the supply of services, The Contracting Party and each Guest agree to be bound by all the conditioned exemptions and provision herein contained.

The Client

  1. Payment in advance (if applicable)
  2. Cancellation (by attendee) up to 3 working days before the event - full refund
  3. Cancellation (by attendee) after 3 working days before the event - no refund
  4. Cancellation by FWAG SW for any reason – full refund
    FWAG SW reserves the right to cancel events should the minimum number of attendees not be reached, if the weather forecast predictions suggest inclement conditions that may pose a risk or other unforeseen issues.

The Company

  1. The Company's Authority
    The Contracting Party and each and every guest agree to abide and comply with any request or order made by or on the Company's behalf on all grounds of safety and that the Company's opinion is final and will be abided by howsoever expressed. If in the opinion of the Company, its Servants or Agents, the Contracting Party or Guest is behaving dangerously or is acting in a manner which would or may, in the opinion of the Company, it's Servants or Agents, lead to a disruption of the services at the contracted event, the Contracting Party or Guest will, at the request or order of the Company, it's Servants or Agents leave the event for the rest of the day contracted for, without the Company, its Servants or Agents, encountering any liability.
  2. Copyright
    All rights to any images and video taken by or on behalf of FWAG SW for the client are retained by FWAG SW.
  3. Display Marketing
    The Client hereby gives permission for FWAG SW to display any images and video included in this contract in FWAG SW marketing material, including case studies, literature, exhibitions, advertising, competitions, magazines and on websites. No use of any of the images will be used for other commercial reasons, except with written permission from the Client.
  4. Liability for Damage or Loss
    The Contracting Party accepts liability to pay in full for any damage supplied by the Company, arising out of an act or omission of the Contracting Party or Guests. The Contracting Party and each Guest agree to limit any claims against the Company to the risks and amounts insured against by the Company and agree to observe the terms and conditions thereof. A synopsis of the insurance policy is available to all Contracting Parties and Guests. The Company and its Servants or Agents accept no responsibility in respect of any damage whatsoever, to any property of the Contracting Party or Guests except where such damage is caused by the negligence of the Company, its Servants or Agents.

Event Alterations
The Company, its Servants or Agents accept no responsibility for matters outside the Company's control causing the contracted event to be cancelled or altered from the advertised or contracted programme. The Contracting Party agrees that the Company may change the event contracted for without reduction in price in the instance of weather conditions rendering the original event impractical or dangerous. The company may change the activity or product supplied if necessary but will endeavour to supply a similar activity or product. Where possible all changes will be discussed with the Contracting Party prior to the event date.

Any additions or alterations of the terms and conditions of this agreement shall be null and void unless agreed upon in writing by the parties.

Complaints
FWAG SW will endeavor to resolve any complaints at the time and promptly. However, if the matter cannot be resolved please write to the General Manager, within 14 days of the event.

Governing Law
By accepting the terms and conditions of FWAG SW, the Contracting Party accepts the booking terms and conditions. This contract shall be governed by English law and shall be subject to the nonexclusive jurisdiction of the English courts.