Prior to any organised event, that is booked with FWAG South West, the client must agree to FWAG SW’s Terms & Conditions. A copy of these Terms & Conditions can be found below.

Definitions: The following definitions will apply and be referred to in these Terms and Conditions as follows:

a) FWAG SOUTH WEST ('The Company' – supplier of services)
b) The Acceptor of the said Services ('The Contracting Party')
c) The Receiver of the said Services ('The Clients')
d) Persons acting as Servant or Agents for The Company ('The Servant or Agent')

In entering into an agreement with The Company for the supply of services, The Contracting Party and each Guest agree to be bound by all the conditioned exemptions and provision herein contained.

 

Cancellation by The Client

  1. Making a booking
    Before making a booking please confirm the choice of event and its availability with The Company.
  2. Securing a booking
    A booking will be secured when the following terms and conditions are agreed to and a £50.00 non-refundable deposit has been received by FWAG SW.
  3. Payment Terms
    The contracting party agrees to pay a £50 non-refundable deposit, the remaining balance will be due four weeks prior to the event. For bookings made within four weeks of an event the total event fee will be due on confirmation of the booking.
    Prices are correct at the time of publishing. FWAG SW reserves the right to alter these prices without notification.
    Payment can be made by BACS, cheques or online booking (where applicable)
  4. Confirmation
    The Company will only accept a booking upon receipt of written confirmation and once this is received a contract will be deemed to have been made. Until the booking deposit is paid and contract signed and returned, the Company shall be free to offer the date in question to other parties.
  5. Cancellation
    If for any reason the Contracting Party cancels the booking, the booking deposit of £50 of total invoice value will be forfeited. If for any reason the Contracting Party cancels the booking within two weeks prior to the event date, the Contracting Party shall be liable to pay the total price contracted for.

 

Cancellation by The Company

  1. Change of Event Date
    Once the booking is confirmed via our website or over the phone, any change of contracted event date instigated by the contracting party up to 30 days prior to the event date, will incur an administration fee of 10% of the total contracted event fee. The contracted event date cannot be changed within 30 days of the event date without the full event fee being incurred.
  2. Reduction in Numbers
    Should the Contracting Party reduce the number of Guests, that he has contracted on behalf of, 30 days or more prior to the event date, the Contracting Party shall be liable to pay a cancellation charge of 75% of the full price attributable to each such Guest. If guest numbers reduce within 30 days of the event date the Contracting Party shall be liable to pay 100% of the price attributable to each Guest.
  3. Post Event Extras Invoices
    Invoices for extras shall be payable no later than 14 days following the date in which the invoice is dated. All extras will incur a 10% administration charge.
  4. Late Payment
    If payment is not made within the terms set out above, FWAG SW reserve the right to charge interest at 0.4% per week on overdue fees.
  5. The Company's Authority
    The Contracting Party and each and every guest agree to abide and comply with any request or order made by or on the Company's behalf on all grounds of safety and that the Company's opinion is final and will be abided by howsoever expressed. If in the opinion of the Company, its Servants or Agents, the Contracting Party or Guest is behaving dangerously or is acting in a manner which would or may, in the opinion of the Company, it's Servants or Agents, lead to a disruption of the services at the contracted event, the Contracting Party or Guest will, at the request or order of the Company, it's Servants or Agents leave the event for the rest of the day contracted for, without the Company, its Servants or Agents, encountering any liability.
  6. Copyright
    All rights to any images and video taken by or on behalf of FWAG SW for the client are retained by FWAG SW.
  7. Display Marketing
    The Client hereby gives permission for FWAG SW to display any images and video included in this contract in FWAG SW marketing material, including case studies, literature, exhibitions, advertising, competitions, magazines and on websites. No use of any of the images will be used for other commercial reasons, except with written permission from the Client.
  8. Liability for Damage or Loss
    The Contracting Party accepts liability to pay in full for any damage supplied by the Company, arising out of an act or omission of the Contracting Party or Guests. The Contracting Party and each Guest agree to limit any claims against the Company to the risks and amounts insured against by the Company and agree to observe the terms and conditions thereof. A synopsis of the insurance policy is available to all Contracting Parties and Guests. The Company and its Servants or Agents accept no responsibility in respect of any damage whatsoever, to any property of the Contracting Party or Guests except where such damage is caused by the negligence of the Company, its Servants or Agents.

 

Information Accuracy

Conduct of Participants

Event Alterations
The Company, its Servants or Agents accept no responsibility for matters outside the Company's control causing the contracted event to be cancelled or altered from the advertised or contracted programme. The Contracting Party agrees that the Company may change the event contracted for without reduction in price in the instance of weather conditions rendering the original event impractical or dangerous. The company may change the activity or product supplied if necessary but will endeavour to supply a similar activity or product. Where possible all changes will be discussed with the Contracting Party prior to the event date.

Any additions or alterations of the terms and conditions of this agreement shall be null and void unless agreed upon in writing by the parties.

Complaints
FWAG SW will endeavor to resolve any complaints at the time and promptly. However, if the matter cannot be resolved please write to the General Manager, within 14 days of the event.

Governing Law
By accepting the terms and conditions of FWAG SW, the Contracting Party accepts the booking terms and conditions. This contract shall be governed by English law and shall be subject to the nonexclusive jurisdiction of the English courts.